Policies
Refund & Return Policy
Thirty days, no interrogation. If a piece isn't right, send it back.
Last updated September 2026
30-day return window
You have 30 days from the delivery date to request a return. Items must be unworn, unwashed, free of odors and pet hair, with original tags and packaging intact. For hygiene reasons, sports bras and shorts must still have the hygiene liner in place.
How to start a return
Email support@kronaapparel.com with your order number and the items you'd like to return. We reply within 24 hours with a prepaid return label for US and Canadian addresses.
Refunds
Once your return arrives at our warehouse we inspect it within 2 business days. Approved refunds go back to your original payment method and appear within 5–7 business days, depending on your bank. Original shipping charges are non-refundable unless the item arrived damaged or incorrect.
Exchanges
The fastest way to change size or color is to return the original item for a refund and place a new order. Tell us in your email if you'd like us to hold your replacement size.
Damaged or incorrect items
If something arrives faulty or isn't what you ordered, email us a photo within 7 days of delivery. We cover return shipping and send a replacement or full refund, your choice.
Final sale
Items purchased from a clearly marked final-sale section cannot be returned unless they are faulty. This does not affect your statutory rights.